18 Jun 2024
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Job Location: Malaysia

Sales & Marketing Executive

Empower Wellness Through Iyengar Yoga in the Heart of Kuala Lumpur

Rishi Management Associates Sdn Bhd, the proud operator of BKS IYENGAR YOGASHALA, invites you to join our mission to promote holistic well-being through the profound teachings of Iyengar Yoga. Nestled in Kuala Lumpur, our center has become a beacon of wellness, dedicated to the principles and practices laid out by B.K.S. Iyengar. As we continue to grow, we’re looking for a Marketing Executive to help us extend our reach and deepen our impact within the community.

Why BKS IYENGAR YOGASHALA?

BKS IYENGAR YOGASHALA is more than just a yoga center; it’s a sanctuary where individuals come to find balance, strength, and peace. Our yoga school, led by a team of dedicated and experienced teachers, offersf a wide range of classes designed to cater to all levels of practitioners. With a robust community of over 10000 practitioners and growing, our YOGASHALA is at the forefront of promoting wellness through the transformative power of Iyengar Yoga.

Your Role:

As a Marketing Executive under Rishi Management Associates Sdn Bhd, you will be instrumental in crafting and implementing marketing strategies that resonate with our core values and teachings. Your expertise will not only attract new members to our YOGASHALA but also engage and inspire our existing community through:

  • Digital Marketing Excellence: Leveraging the latest digital tools and AI technologies to enhance our online presence and attract a global audience.
  • Strategic Social Media Campaigns: Creating and curating content that showcases the depth and breadth of Iyengar Yoga, engaging with our followers in meaningful ways.
  • Impactful Email Marketing: Developing targeted email campaigns that inform, inspire, and motivate our community to deepen their practice.
  • Brand Representation: Acting as an ambassador for BKS IYENGAR YOGASHALA, fostering relationships that align with our values and mission.

Who We Are Looking For:

  • A marketing professional with 5+ years of experience, preferably with a background in wellness, fitness, or a related field.
  • Comprehensive knowledge of digital marketing, social media strategy, and email marketing, with a proven track record of driving growth and engagement.
  • Proficient in the latest marketing technologies, including AI, to analyze data and optimize campaigns.
  • Excellent communication skills, with the ability to represent the YOGASHALA’s values and mission effectively.
  • A passion for yoga and wellness, with an understanding of Iyengar Yoga principles being highly advantageous.

Benefits:

  • Competitive salary 
  • EPF & SOCSO contribution.
  • Free Yoga classes for you and your family members, including retreats and recreational activities organized by BKS IYENGAR YOGASHALA.
  • Paid time off, including medical leave and annual leave.
  • Health Insurance after a full term of service (1 Year).
  • Opportunities for professional development and promotion

Supplemental pay types:

  • Attendance bonus
  • Commission pay
  • Performance bonus
  • Tips
  • Yearly bonus

please send your resume to karmashala108@gmail.com

Front Desk Executive

Job Description:
As the Front Desk Executive, you are the heartbeat of our Yogashala. Your primary role is to provide our students and visitors with a warm welcome, offering administrative support across the organization and ensuring a smooth operation of our front desk. You’ll play a crucial role in enhancing their experience, from the moment they step into our center to the time they leave, filled with the peace and energy from their practice.

Responsibilities:

  • Greet and welcome guests as soon as they arrive, providing an exceptional first impression of BKS IYENGAR YOGASHALA.
  • Manage incoming phone calls, ensuring queries are directed appropriately.
  • Maintain a tidy and presentable reception area, with all necessary materials readily available.
  • Provide detailed information in-person and via phone/email about classes, schedules, and events.
  • Ensure office security by following safety procedures and controlling access via the reception desk.
  • Order front office supplies and keep inventory of stock.
  • Update calendars, class schedules, and maintain records of office expenses and costs.
  • Perform other clerical receptionist duties such as filing, photocopying and maintain cleanliness

Requirements:

  • Proven work experience in a receptionist or front office role, preferably within a similar industry.
  • Proficiency in Microsoft Office Suite.
  • Professional appearance and demeanor.
  • Excellent verbal and written communication skills in English & Bahasa Malaysia. Proficiency in Mandarin is an advantage.
  • Ability to be resourceful and proactive in dealing with issues that may arise.
  • Strong multitasking and time-management skills, with the ability to prioritize tasks.
  • Customer service orientation.

Benefits:

  • Competitive salary 
  • EPF & SOCSO contribution.
  • Free Yoga classes for you and your family members, including retreats and recreational activities organized by BKS IYENGAR YOGASHALA.
  • Paid time off, including medical leave and annual leave.
  • Health Insurance after a full term of service (1 Year).
  • Opportunities for professional development and promotion

Work Schedule:

Shift work required, including morning, afternoon, and evening shifts, as well as weekend jobs.

Job Types: Full-time, Part-time, Contract, Volunteer, Apprenticeship

Contract length: 6-12 months; Expected hours: 20 – 44 per week

Supplemental pay types:

  • Attendance bonus
  • Commission pay
  • Performance bonus
  • Tips
  • Yearly bonus

please send your resume to karmashala108@gmail.com 

Operations Manager (OM)

Are you a strategic thinker with a passion for yoga and wellness? BKS Iyengar Yogashala, a leading yoga center in Kuala Lumpur, Malaysia, is looking for an experienced Operations Manager to join our dynamic team. With over 15 years of excellence in providing Iyengar yoga education, we are expanding our operations to include an online yoga school. We seek a digitally savvy professional with a strong background in operations management to lead this exciting new project as well as operating the physical centre.The Operations Manager (OM) is responsible for ensuring the smooth operations of the Yoga Center, maintaining well-kept facilities, and providing exceptional customer service to all members and potential customers. This role also involves hiring, training, and supervising front desk and support employees, planning for the center, managing sales and marketing, resolving membership issues, and arranging classes for both the physical studio and the online yoga school.

Key Responsibilities:

  • Collaborate with the Managing Director and CEO to set strategic goals and implement business plans.
  • Oversee daily operations to ensure sustainable development and long-term success.
  • Lead the planning and implementation of our upcoming BKSIYENGAR YOGASHALA online yoga school.
  • Utilize AI tools, Zoom, Google Suites, Microsoft Office (Copilot), and other relevant applications to enhance operational efficiency.
  • Develop Standard Operating Procedures (SOPs) and set Key Performance Indicators (KPIs) for team members.
  • Manage recruitment, training, and performance evaluations to build a cohesive and effective team.
  • Develop and implement customer service policies to enhance customer satisfaction and loyalty.
  • Drive sales and marketing efforts to increase membership and organizational visibility.
  • Ensure smooth administrative operations, including class scheduling, payment procedures, and inventory management.
  • Ensure systems, procedures, and processes are accurately followed, including developing and managing proper payment procedures, desk setup, file organization, member check-in, class check-in, telephone inquiries, guest registration, cash handling, and member ID cards.
  • Maintain the upkeep and cleanliness of the Yoga Center, ensuring a safe environment for all members.

Qualifications and Requirements:

  • Degree in any discipline from a recognized university.
  • Proven experience in operations management or a similar role.
  • Strong problem-solving and decision-making skills.
  • Well-organized, with a willingness to take leadership responsibilities and work with minimal supervision.
  • Proficient in AI tools, Zoom, Google Suites, Microsoft Office, and other relevant applications.
  • Good communication and writing skills in English. Ability to communicate in Bahasa Malaysia or Mandarin is an added advantage.
  • Ability to work on weekdays, evenings, weekends, and public holidays.
  • Passion for yoga and wellness is a plus.

Benefits

  • Cell phone reimbursement
  • Flexible schedule
  • Yogashala membership
  • Health insurance
  • Professional development

Supplemental pay types:

  • Commission pay
  • Performance bonus