18 Jun 2024
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Front Desk Executive

Job Description:
As the Front Desk Executive, you are the heartbeat of our Yogashala. Your primary role is to provide our students and visitors with a warm welcome, offering administrative support across the organization and ensuring a smooth operation of our front desk. You’ll play a crucial role in enhancing their experience, from the moment they step into our center to the time they leave, filled with the peace and energy from their practice.

Responsibilities:

  • Greet and welcome guests as soon as they arrive, providing an exceptional first impression of BKS IYENGAR YOGASHALA.
  • Manage incoming phone calls, ensuring queries are directed appropriately.
  • Maintain a tidy and presentable reception area, with all necessary materials readily available.
  • Provide detailed information in-person and via phone/email about classes, schedules, and events.
  • Ensure office security by following safety procedures and controlling access via the reception desk.
  • Order front office supplies and keep inventory of stock.
  • Update calendars, class schedules, and maintain records of office expenses and costs.
  • Perform other clerical receptionist duties such as filing, photocopying and maintain cleanliness

Requirements:

  • Proven work experience in a receptionist or front office role, preferably within a similar industry.
  • Proficiency in Microsoft Office Suite.
  • Professional appearance and demeanor.
  • Excellent verbal and written communication skills in English & Bahasa Malaysia. Proficiency in Mandarin is an advantage.
  • Ability to be resourceful and proactive in dealing with issues that may arise.
  • Strong multitasking and time-management skills, with the ability to prioritize tasks.
  • Customer service orientation.

Benefits:

  • Competitive salary 
  • EPF & SOCSO contribution.
  • Free Yoga classes for you and your family members, including retreats and recreational activities organized by BKS IYENGAR YOGASHALA.
  • Paid time off, including medical leave and annual leave.
  • Health Insurance after a full term of service (1 Year).
  • Opportunities for professional development and promotion

Work Schedule:

Shift work required, including morning, afternoon, and evening shifts, as well as weekend jobs.

Job Types: Full-time, Part-time, Contract, Volunteer, Apprenticeship

Contract length: 6-12 months; Expected hours: 20 – 44 per week

Supplemental pay types:

  • Attendance bonus
  • Commission pay
  • Performance bonus
  • Tips
  • Yearly bonus

please send your resume to karmashala108@gmail.com 

Job Type: Full Time
Job Location: Malaysia

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